Privacy Policy

1. Introduction

PB Palm Bay Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you request a quote, schedule a consultation, contact us, or engage our services. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and details about your masonry project
• Payment information when you engage our services
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and provide customer support
• To schedule appointments and consultations
• To send you estimates, invoices, and project updates
• To process payments and prevent fraud
• To send you promotional materials and updates (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business (payment processors, scheduling tools, email services)
• With contractors or suppliers as necessary to complete your project
• To comply with legal requirements, court orders, or government requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transaction such as a merger or sale of assets
• With your consent or at your direction

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing activities
• The right to opt out of marketing communications
• The right to data portability

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: